FAQs
Below you’ll find answers to commonly-asked questions.
If you cannot find your answers here, please send us a message on our contact page.
We have recently made changes to remove the plastic spoon from the lid of our 160g pots. This change is part of our commitment to support Australia’s 2025 National Packaging Targets, which includes a goal to phase-out single-use plastics products including cutlery.
Gippsland Dairy supports sustainability initiatives and we are constantly looking at how we can optimise our processes and reduce waste across our business.
Yes, all Gippsland Dairy products are made using pasteurised milk.
Our Gippsland Dairy products are made from the highest quality milk, sourced locally in Australia, including from the renowned dairy pastures of the Gippsland region.
All Gippsland Dairy Twist Yogurts are gluten free.
All Gippsland Dairy Mix-Ins either contain or may contain gluten. For further details, please visit the Gippsland Dairy Mix-Ins product pages here
No. Our yogurts are free from gelatin and other animal derived thickeners. The secret to our yogurt’s thickness lies in our process, perfected by our dairy craftsmen.
A number of Gippsland Dairy products are Halal certified by the Islamic Coordinating Council of Victoria. For a full list of Halal certified products, please reach out via the contact us page
A number of Gippsland Dairy products are Kosher certified by the Kosher Australia.. For a full list of Kosher certified products, please reach out via the contact us page.
A number of Gippsland Dairy products are suitable for vegetarians. For a full list of vegetarian products, please reach out via the contact us page.
Gippsland Dairy is free from artificial flavours and colours and is also preservative free. Our goal is to produce the highest quality, best tasting yogurt for your enjoyment.
We use a mixed strain of Streptococcus and Lactobacillus cultures.
The tub, foil lid and the label of all Gippsland Dairy products are recyclable
Definitely! Our yogurts can be frozen for a delicious, refreshing treat. If you’re saving it for a later time it can be thawed. The texture of the yogurt can be slightly different upon thawing and it should be consumed on the day of thawing.
We recommend Gippsland Dairy yogurts to be consumed within 3 days of opening to ensure they’re enjoyed at their best.
You can complete the contact information form here – contact us and one of our Consumer Loyalty team members will be in touch with you shortly.
You can also get in touch by calling our toll-free number 1800 468 777. We appreciate and value all feedback.